How to Shop at GardeningthoughtsMaking a purchase could not be easier. Enter our shop, browse our catalogue, select any items you wish to purchase and click on the 'Add to Basket' button.
You will automatically be taken to your 'View Basket' page with the new item placed in. You can change the quantity or remove items if you wish from here. Click the 'Continue Shopping' button to go back to the shop and add more items.
Once you have all the items you want to buy, click the 'Checkout' button on the left. This will show you an updated basket including a delivery charge if applicable and start the simple 2 stage checkout process outlined below which takes around 4 minutes to complete.
Enter your Address and contact details.
Choose your payment method and enter your card details if paying by credit/debit card.
That's it! - all done. You'll then be taken to a page which is a printable receipt for your purchase, and if you entered an e-mail address you'll also receive confirmation of your order there.
Alternative Payment Methods
If you prefer not to send your credit/debit card information via our Secure Trading Payment Service, simply select one of the other options available as the Payment Method such as 'Card Details Sent Separately', 'Invoice with Order' and either send details by fax or post - or return a cheque for payment.
Tax Charges
All orders are subject to a 17.5% VAT charge.
Secure Transactions
We take security very seriously which is why we use Secure Trading providing 128bit encryption and displaying the familiar 'golden padlock' within the checkout pages. Your sensitive information is encrypted before it leaves your computer.
Feedback and Complaints
You can send your comments about your experience of using our website by using the form on our Contact Page or by writing or e-mailing us directly.
We will aim to deal with any complaint in a fair, confidential and efficient manner. |
